Frequently Asked Questions for CheckStub
 
Questions
 
 
»How do I log in to my account?
 
»What are royalties?
 
»How do I contact Anadarko Petroleum?
(For faster service, please have your six digit owner number available)

 
»How do I change my address?
 
»When are royalty checks issued?
 
»What should I do if I don't receive my royalty check?
 
»Can a check 180 days or older be cashed?
 
»Does Anadarko offer direct deposit (Electronic Funds Transfer) of royalty checks?
 
»What should I do when a royalty owner dies?
 
»What documentation is required for a name change?
 
»How do I add someone to my account?
 
»What information do you need when there is a change in Trustee?
 
»Where can I research unclaimed property?
 
»How is abandoned property reported?
 
»Where can I get a valuation of my mineral rights?
 
 
Answers
 
 
 
q: How do I log in to my account?
a: Your username is your 6 digit owner number and your password is usually the last 6 digits of the tax ID associated with the account. If this does not work, please call us at 1-800-359-1692, option 2.
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q: What are royalties?
a: Royalties represent the interests retained by lessors under an oil, gas and mineral lease. Funds are payable on these interests based upon the value of a percentage of the minerals produced from the lease.
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q: How do I contact Anadarko Petroleum?
(For faster service, please have your six digit owner number available)

a:
Call 1-800-359-1692


Hours phones are staffed:
Monday through Friday

9:00 - 11:00 am CST
2:00 - 4:00 pm CST



Customer Relations Response Line:
1-800-359-1692

Hours:
24 Hour Access for Automated Information of Last Check Issued



Mailing Address:
Anadarko Petroleum Corporation
Owner Relations
P.O. Box 1330
Houston, Texas 77251-1330 Email address:Owner.Relations@Anadarko.com
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q: How do I change my address?
a: Please complete and submit the online Address Change form located within the Secure Owner Information area of the website. You may also contact Owner Relations for a COA (Change of Address) Form.
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q: When are royalty checks issued?
a: Checks are issued and mailed on or about the 25th and/or the last day of the each month. If either of these days falls on the weekend or holiday, Anadarko will strive to issue checks on the preceding business day. Direct deposits are generally made within two (2) business days after the royalty checks are issued. Oil revenue is normally paid within 30-60 days following the sales month and gas revenue is normally paid within 60-90 days following the sales month.
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q: What should I do if I don't receive my royalty check?
a: Due to potential postal delays, a revenue check may arrive a few days late on occasion. If you have not received a check by the 10th business day following the date of the check, please contact the Owner Relations hotline, option 2. You may also sign up for Direct Deposit (EFT) to eliminate these kinds of delays.
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q: Can a check 180 days or older be cashed?
a: Anadarko does not place an expiration date on revenue checks: however, please contact the Owner Relations hotline, option 2, prior to cashing a stale dated check to verify the check has not been voided. The check states you have 180 days; however, the stale dated check void process may not have been run yet so the check may still be valid.
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q: Does Anadarko offer direct deposit (Electronic Funds Transfer) of royalty checks?
a: Yes, you may download the EFT form located in the forms section. Fill it out completely and have all persons listed on the account sign and date the form. Include a voided check copy for the account you wish to have funds deposited in. Fax completed form to (832)636-5048 or mail it to our Houston address [Attn: ESM (BA Group-Timberloch)]. Note: You will continue to receive your check detail by mail (unless you have elected to go paperless through www.oildex.com).
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q: What should I do when a royalty owner dies?
a: The requirements of ownership transfer due to death vary by state and are dependent on whether or not the decedent had a Last Will and Testament. You may want to contact an attorney to advise you how to proceed.
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q: What documentation is required for a name change?
a: Provide Land Administration with the appropriate documents as listed below by emailing owner.relations@anadarko.com or calling 800-359-1692, Option 3 and Option 5, Fax 877-272-4685.

Individual

Copy of marriage certificate Divorce decree reinstating maiden name Other documents affecting a name change Company

Certificate of Name Change with verification of Tax ID to be used Certificate of Merger with verification of Tax ID to be used
...

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q: How do I add someone to my account?
a: Provide Land Administration with the appropriate documents as listed below by emailing owner.relations@anadarko.com or calling 800-359-1692, Option 3 and Option 5, Fax 877-272-4685.

Individual

Copy of marriage certificate Divorce decree reinstating maiden name Other documents affecting a name change Company

Certificate of Name Change with verification of Tax ID to be used Certificate of Merger with verification of Tax ID to be used

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q: What information do you need when there is a change in Trustee?
a: Provide Owner Relations (Land) with a copy of the applicable portion of the Trust document that identifies the successor Trustee, the duties and powers of the Trustee, and the circumstances leading to replacement of the Trustee. Complete and submit Address Change form if needed.
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q: Where can I research unclaimed property?
a: Each state makes an effort to locate rightful owners of production revenues, holding the funds until the owner is found. To locate and collect unclaimed funds, please visit the National Association of Unclaimed Property Administrators (NAUPA) website: www.naupa.org.
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q: How is abandoned property reported?
a: Each state has abandoned property or escheat laws that require the reporting of funds held for its residents. Once abandoned property has reached the state's required dormancy period it is paid to the state of the owner's last known address.
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q: Where can I get a valuation of my mineral rights?
a: Anadarko does not provide appraisals for interests. Please contact a certified petroleum engineer, a royalty management company or broker to obtain the valuation. You may also contact one of these people if you wish to sell your mineral interest.
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